How to Choose the Right Commercial Cleaning Service For You
Attention To Detail
Attention to detail is what happens when you work with a knowledgeable company who places value on high-quality work. A company that cares about its work and is knowledgable in its practices will also pay close attention to detail. Oftentimes smaller areas are forgotten or missed due to inexperience or the fact that so much cleaning time is spent elsewhere.
A great cleaning company won’t skip of these often-forgotten places such as window ledges, corners, under desks, and more. Ask your cleaners if they pay attention to these areas, if they clean up cobwebs and crumbs, etc. You should be able to tell how much attention they pay to the little things when you ask these questions.
“Good enough” should not be your commercial cleaners slogan! When you work with a professional cleaning company, you’ll notice that they not only meet your expectations, they constantly work to exceed your expectations!
A great cleaning service will take pride in their work. You will also see that they actually enjoy it too, so they will do more than just meet the bare minimum standards.
When working with professionals, you shouldn’t have to ask them to re-clean or re-do any work, as everything will be left cleaner than you’ve ever imagined!
Wants To Hear Feedback
No one is perfect. Even experienced and professional companies may find themselves in a situation where a client or customer is unsure about or unhappy with their service. A great commercial cleaning company will not avoid feedback or constructive criticism, instead, they will actively seek out feedback to ensure clients feel happy and all needs are met!
A professional cleaning service will always look for productive feedback, whether by encouraging online reviews and testimonials, asking over the phone or in person, or conducting regular check-ins with business owners.
When you work with a professional cleaning service, you should feel good about what you are paying. That’s not to say that cheapest is necessary better! Remember that if something looks way too good to be true, it usually is!
Still, a professional cleaning company will understand budget restrictions and will work with you to find a plan and schedule that works well for all of your needs – and your budget! Talk to your potential new cleaners to see what prices they offer, how many different plans they have, and what options fall within your budget.
A professional cleaning company will be dependable and reliable. You should never have to guess when your cleaners will arrive at your office. A professional, experienced cleaning company will work closely with their clients to create a cleaning schedule that works well for everyone.
Since cleaning can create disruptions in the office, professional cleaners will do their best to avoid any unnecessary disruptions. Keep in mind that dependable cleaners also provide dependable work! You can rest assured that every clean will be as good as the last. You may want to ask your potential cleaners for references to see if other clients have found the company to be dependable.
Tips for Choosing a Commercial Cleaning Company
- Services Offered
The first thing you’ll want to know before hiring a commercial cleaning company is if they provide the services you need. Some companies specialize in janitorial services while others focus on window cleaning. You might also be in the market for a commercial cleaning company that can provide multiple services. This will streamline your process and eliminate any companies you don’t need to contact. Some services you may be in need of are:
- Hard Floor Surface Maintenance
- Carpet Cleaning
- High-Pressure Cleaning
- Janitorial Services
- Window Cleaning
- Past Reviews and Experience
Commercial cleaning companies enter your property after hours for the most part. Handing over this responsibility requires confirming that they are a reputable company. Inquire about current clients and experience to gain a sense of well established the cleaning company is. Having an idea of who they work for and how long will help you decide if you can trust them.
- Quality of Employees
Protecting your property starts with trusting a company to provide service after hours, but ensuring they do a quality job requires asking about their workforce. A professional commercial cleaning company should be able to walk you through the steps of their hiring process. The process should include screening with background checks followed by employee training for a uniformed end product. You can also ask if a staff member will visit your facility regularly or if turn-over requires irregular scheduling.
- Experience in Your Industry
Your industry can determine the level of experience needed by a commercial cleaning company. For example, if you are seeking services for a medical facility you’ll need a business that can adhere to rigorous guidelines. On the other hand, if your institution is data-driven and houses technology there will be a process for making sure wires are not moved in a destructive fashion.
When it comes to choosing a Boise-based commercial cleaning company, you’ll want to make sure they provide your needed services, have extensive experience, hire and retain quality employees, and know how to maintain your facility. To learn more about choosing a commercial cleaning company, call us today!
What Is a Commercial Cleaning Company?
- Reputation and Experience
Trust is necessary when hiring a business facility cleaner. Why? Cleaning company employees will be in your facility, often after hours, and after you and your employees have gone home for the day. Thus, your cleaning company is responsible for working diligently and in a professional manner with minimal direct supervision.
How can you gauge a cleaning company’s trustworthiness? These vetting baselines can help:
Years Of Experience: Choose a company that’s well-established in your service area and with years of experience.
Industries Served: Investigate the types of industries, buildings, and settings the cleaning has experience servicing.
References: The most reputable cleaning companies will be happy to share references!
- Employee Training and Screening
The best commercial property cleaners view hiring as a critical responsibility. They hire only the most qualified and trustworthy employees, and they provide their staff with formal and consistent training to ensure quality and safety.
As you vet cleaning providers, ask about their employee hiring and training procedures. These guidelines can help:
Employee Screening: Does the cleaning company perform background checks? Are work references checked? Are state and federal hiring laws strictly followed? What is the interview process?
Employee Training: Don’t hesitate to ask for specific details on staff training. Is safety training a priority? Are written procedures in place? Is ‘acceptable conduct when in buildings’ training conducted? Who performs the training? Is re-training a formal process?
- Full-Service Capability?
As mentioned, a full-service cleaning company has the capability to provide turn-key cleaning solutions. Choosing a cleaning company with full-service capability can reduce the number of vendors you must manage.
For example, suppose you’re the Facilities Manager for a sizeable office building with multiple suites and tenants. A full-service commercial cleaning company might propose and deliver this type of program:
5X Week Evening Janitorial Service
Monthly HVAC Vent Cleaning Service
Quartley Buffing of all wax floor surfaces
Quarterly machine scrubbing of all lobbies and entrance floors
Semi-Annual Window Cleaning Service
Annual Carpet Cleaning Service
Annual strip & wax of all wax floor surfaces
- Bonded and Insured?
Never contract a commercial cleaning company without ensuring appropriate insurance policies are in place! The easiest way to do this is to request a COI (Certificate of Insurance) from the cleaning vendor. This will formally validate the types and levels of insurance(s) held.
Reputable commercial cleaning companies should always maintain a fully insured status. General liability, umbrella liability, workers compensation, commercial auto, theft and bonding insurances are typically in place. Finally, requesting the COI annually is never a bad idea!
How to Choose a Cleaning Company
24/7 Cleaning to Suit Your Business
Some clients require us to work around the clock. Whatever the situation, we are confident in our abilities to meet the demands of your requirements, day or night.
Reliable Cleaning Solution
With an extensive and growing network of fully trained cleaning operatives, we are confident to exceed your requirements when seeking a reliable cleaning company.
It is important for businesses to know our cleaners will arrive on time and perform their duties effectively. If a member of staff is ill and unable to attend, rest assured we can easily deploy replacement staff to ensure your cleaning requirements are met.
Proven Track Record
We support a wide range of businesses, from small to large, throughout London, Kent and the South East. We are confident in our abilities and are happy to provide references from clients on request. We have a proven track record in delivering a first class cleaning service.
Attention to Detail
As with any modern day company, it’s essential to go the extra mile to ensure customer satisfaction. Our aim is to constantly exceed expectations and become THE go to company for all cleaning solutions in the South East. Our attention to detail is second to none.
The structure of our staff ensures that we cater for your every need. Supervisors are always on hand to discuss adjustments to service.
The cleaning operatives are front line staff for SoClean and behind the scenes, a full support network of Supervisors and Management staff are in place to ensure our customers expectations are met. The management team at SoClean are constantly monitoring to guarantee optimum service is deployed at all times.
Choosing the Right Commercial Cleaning Service
Services A good commercial cleaner should have a menu of services that fits your business now and will grow with you over time. Even if you start small, you’ll want to be able to scale your needs with a business that has a wide service offering and the capacity to handle your growth. In addition to your regular cleaning schedule, special add-ons or seasonal needs like window cleaning, carpet maintenance and more can be a huge benefit to your business. Working with a single company for all of these cleaning tasks is much easier for your business. It can also prove to be more cost efficient as you may be able to bundle services to get the best bang for your buck.
Equipment Anyone can buy a vacuum, but that doesn’t meant that everyone will buy the right vacuum for the job (or know how to properly use it). Choosing a commercial janitorial company that’s dedicated to using commercial grade equipment can mean getting the job done right and done in less time. It may also mean that your space is better maintained over the long term and suffers less wear and tear. When choosing a service provider, make sure they have commercial grade equipment that is well maintained. Also, if green cleaning or low-odor supplies are essential, you’ll want a professional who gives you that option.
People It’s important to hire a cleaning company that hires people who are dedicated to doing a good job. Not only should employees be able to properly use all cleaning equipment, and correctly treat and care for the furniture, flooring and other materials used and being cleaned in your business space, but you as the business owner should have peace of mind about and trust in the people servicing your location. How do you find a business that has trustworthy employees with this level of expertise? That’s simple. Ask about their hiring process, background checks and training procedures. Training is especially important as it should include in-depth upfront tutorials as well as ongoing check-ins and training.